Faq

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Frequently asked questions

Bamboo fiber products are made from natural bamboo pulp. They are eco-friendly, biodegradable, and compostable alternatives to traditional plastic and paper products. Our range includes plates, trays, boxes, bowls, cutlery, straws, napkins, and more.

Yes, all our bamboo fiber products are food-grade and safe for direct contact with food. They are free from harmful chemicals and toxins, ensuring a safe dining experience.

Bamboo fiber products typically biodegrade within 3 to 6 months under composting conditions. The exact time can vary based on environmental factors such as temperature and humidity.

Yes, we offer customization options for our bamboo fiber products, including printing logos and other designs. This service is perfect for businesses looking to enhance their brand visibility with eco-friendly products.

Absolutely! Our bamboo fiber products are designed to be durable and sturdy, making them suitable for both everyday use and special occasions.

The minimum order quantity varies by product. Please refer to the specific product page for detailed information or contact our sales team for assistance.

Bamboo fiber products should be stored in a cool, dry place away from direct sunlight. This helps maintain their quality and extend their shelf life.

Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please contact us for specific shipping details to your location.

Bamboo fiber cutlery can be hand washed with mild soap and water. While they are durable, we recommend avoiding prolonged soaking and high temperatures to maintain their integrity.

To place a wholesale order, you can contact our sales team directly through our website, email, or phone. We will guide you through the process and provide any assistance you need.

We accept various payment methods including credit cards, bank transfers, and PayPal. Specific payment options will be provided during the order process.

Yes, we offer samples of our products. Please contact us to request a sample and we will provide details on the sample process and any associated costs.

Our bamboo fiber products are certified to meet international standards for food safety and environmental sustainability. Specific certifications can be provided upon request.

Bamboo fiber products are designed to be compostable and biodegradable rather than recyclable. They should be disposed of in compost bins where available.

Bamboo grows rapidly and requires minimal resources to cultivate, making it a highly renewable resource. Using bamboo fiber helps reduce deforestation and lowers the carbon footprint compared to traditional materials.